Please read these terms and conditions carefully before using our website and ordering our products.
Welcome to the Flexosamine website. By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms and Conditions.
BY USING THIS WEBSITE, YOU AGREE TO THESE CONDITIONS OF USE. If you do not agree, please do not use this website.
Flexosamine reserves the right to change these Conditions of Use at any time. Your continued use of the website following the posting of changes to these terms means you accept those changes. It is your responsibility to check this page periodically for changes.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Flexosamine or its content suppliers and is protected by South African and international copyright laws. The compilation of all content on this site is the exclusive property of Flexosamine and is protected by South African and international copyright laws.
Flexosamine grants you a limited license to access and make personal use of this website. This license does not include:
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Flexosamine.
By using this website, you warrant that:
If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
When you place an order on our website, you are making an offer to purchase a product. All orders are subject to acceptance and availability. We reserve the right to refuse any order placed with us.
All prices are shown in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices without prior notice at any time. We do not guarantee that all products shown on our website will be available at all times.
We accept various payment methods as indicated on our website. By submitting your payment information, you represent and warrant that:
For Cash on Delivery orders, payment is due at the time of delivery. If you are not available to accept delivery and make payment, we reserve the right to charge a redelivery fee.
We will make every effort to deliver products within the estimated timeframes; however, delays are occasionally inevitable due to unforeseen factors. Flexosamine shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.
We currently deliver to all major cities and towns in South Africa. Rural areas may have longer delivery times or additional delivery charges. Please contact us before placing an order if you are unsure about delivery to your area.
The risk in the products shall pass to you on delivery. The title to the products shall not pass to you until we have received full payment of all sums due in respect of the products, including delivery charges.
We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we offer a returns policy that complies with South African Consumer Protection Act.
You may return unused and unopened products within 7 days of delivery for a full refund of the purchase price, less the original shipping charges. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you receive a damaged or defective item, please contact us immediately at [email protected] or call +27 21 338 5312. We will arrange for the return and replacement of the item at no cost to you.
We reserve the right to modify these terms at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our website or company is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.
Questions about the Terms and Conditions should be sent to us at:
Email: [email protected]
Phone: +27 21 338 5312
Mail: 123 Hope St, Gardens, Cape Town, 8002, Republic of South Africa