Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Flexosamine respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered "non-identifying information," as it does not personally identify you on its own. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
You will receive marketing communications from us if you have requested information from us or purchased goods from us and you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Cookies are small pieces of data stored on your device (computer or mobile device) when you visit a website. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Under South African data protection laws, specifically the Protection of Personal Information Act (POPIA), you have rights in relation to your personal data. You have the right to:
If you wish to exercise any of the rights set out above, please contact us using the details provided in the Contact section below.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please feel free to contact us at:
Email: [email protected]
Phone: +27 21 338 5312
Mail: 123 Hope St, Gardens, Cape Town, 8002, Republic of South Africa