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Have questions about our products? Get in touch with our team and we'll be happy to help.

Send Us a Message

We'd love to hear from you. Fill out the form below and we'll get back to you as soon as possible.

Contact Information

Here are the various ways you can reach our team:

📱

Phone

+27 21 338 5312

Monday to Friday, 9:00 AM - 5:00 PM (SAST)

📧

Email

General Inquiries: [email protected]

Order Support: [email protected]

🏢

Office Address

123 Hope St, Gardens, Cape Town, 8002, Republic of South Africa

Business Hours

  • Monday - Friday 9:00 AM - 5:00 PM
  • Saturday 10:00 AM - 2:00 PM
  • Sunday Closed

Frequently Asked Questions

How quickly will I receive my order? +

Standard delivery within major South African cities typically takes 2-3 business days. Rural areas may require 4-5 business days. Express delivery (additional fee) is available for next-day delivery in Cape Town, Johannesburg, and Durban.

Is there a money-back guarantee? +

Yes, we offer a 30-day satisfaction guarantee. If you're not completely satisfied with Flexosamine, you can return the unused portion for a full refund of the purchase price (excluding shipping costs).

How long does a tube of Flexosamine last? +

One 100ml tube typically lasts for 30 days with regular twice-daily application. This may vary depending on the size of the area being treated and how liberally the gel is applied.

Can I use Flexosamine with other medications? +

Flexosamine is a topical gel and generally doesn't interact with oral medications. However, we recommend consulting with your healthcare provider if you're taking prescription medications or have concerns about potential interactions.

Is Flexosamine suitable for vegetarians/vegans? +

Yes, Flexosamine is vegetarian-friendly. Our marine collagen is sourced using sustainable methods that don't harm marine life. All other ingredients are plant-based or lab-synthesized, making the product suitable for vegetarians.